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FREE GROUND SHIPPING ON ALL ORDERS $50.00+ & FREE 2DAY SHIPPING ON ALL ORDERS $100+
FREE 2 DAY SHIPPING ON ALL ORDERS $100+

Visit us at our Encino, CA location!

Hours of Operation

Mon9:00 AM - 6:00 PM

Tue 9:00 AM - 6:00 PM

Wed9:00 AM - 6:00 PM

Thu9:00 AM - 6:00 PM

Fri9:00 AM - 6:00 PM

Sat9:00 AM - 6:00 PM

Sun9:00 AM - 6:00 PM

Return + Exchange Policy

Return Policy

  • Merchandise in its original condition and packaging can be returned to our retail store within 30 days from the receipt of your order for a full refund or exchange.
  • Equipment returned used or without the original packaging will be subjected to a 10% restocking fee.
  • Equipment that show signs of abuse will no longer be eligible for refund or exchange.
  • Equipment that have been modified in anyway will not be eligible for refund or exchange.
  • The Pre-Owned or Clearance products are not eligible for refund or exchange.
  • Footwear and Apparel must be returned in new, unworn, and unlaundered condition with all packaging affixed. 

Return Instructions

  • Contact us by completing the contact form below or email us directly at INFO@ThePickleballExchange.com. Please include your:
    • Order number
    • Item(s) being returned
    • Reason for return
    • Would you like a refund or exchange
  • Pack the item(s) in a sturdy corrugated cardboard box or shipping envelope.
  • Include the original product packaging with the packing slip or order  confirmation email.